Privacy Policy

Privacy Policy

This Privacy Policy explains how Sanya Gabriel Import & Export Co.LTD (“we”, “us”, “our”) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Data controller:
Sanya Gabriel Import & Export Co.LTD
RM 301, UNIT 1, BUILDING E3, HEXING GARDEN, DANZHOU COMMUNITY, PHONEX RD.
Sanya City, Jiyang District, Hainan Province
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Data We Collect

  • Contact form: name, email address, message content.
  • Cookies and analytics: technical information (shortened IP address, device and browser type, language, pages visited, time spent on pages, clicks and scrolling behaviour), collected via Google Analytics 4 and Microsoft Clarity (see our Cookie Settings).
  • Live chat (Tawk.to): data you voluntarily provide in the chat (e.g. name, email address, message content), as well as technical data processed by the live chat widget (e.g. IP address, browser, device) in order to display and maintain the conversation.

3. Purpose and Legal Basis of Processing

  • Responding to your inquiry – legal basis: legitimate interest.
  • Analysing website traffic and user behaviour (improving content and usability) via Google Analytics 4 and Microsoft Clarity – legal basis: your consent provided through the cookie banner.
  • Providing live chat support (Tawk.to) in order to respond to your questions and keep a record of the conversation – legal basis: your consent provided through the cookie banner / chat form.

4. Data Retention

Contact form data is stored for up to 12 months after receipt and then deleted. Analytics data is stored in accordance with the retention settings of our analytics accounts (e.g. GA4 up to 14 months) and the providers’ own policies.

5. Data Sharing

We do not sell or rent your personal data to third parties. Access may be granted to our hosting provider, analytics providers (for example Google Ireland Limited for Google Analytics 4 and Microsoft Corporation for Microsoft Clarity) and the live chat service provider Tawk.to Inc., under appropriate Data Processing Agreements and security measures.

6. Data Transfers Outside the EU/EEA

Your data may be processed on servers located outside the EU/EEA (for example, servers of Google and Microsoft in the USA) under EU Standard Contractual Clauses and other appropriate safeguards, in line with the providers’ data protection frameworks.

7. Your Rights

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing based on legitimate interest or consent (including the right to withdraw your consent for analytics cookies at any time)

To exercise your rights or if you have any questions about how we process your data, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..